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70: Practical Empathy with Indi Young

Coding with empathy is one of the Corgibytes' core principles, underlying everything we talk about on this show.

But not since 2016 have we taken a step back and dived deep into the subject of empathy, what it means, and how to practice it. Today we talk with Indi Young, a speaker, writer, and UX researcher dedicated to empowering makers and menders to know their problem space through empathy and deep understanding of people's purposes. Indi is an author of two books - Mental Models and Practical Empathy. She tells us how to bring empathy to the developer's table and understand the user's needs beyond what data reveals. When you finish listening to the episode, make sure to visit Indi's website and connect with her on Twitter and LinkedIn

Mentioned in this episode:

Indi Young at

Indi on Twitter at

Indi on LinkedIn at

Indi Young, Practical Empathy: For Collaboration and Creativity in Your Work  at 

Indi Young,  Mental Models: Aligning Design Strategy with Human Behavior at 

Susan Cain, Quiet: The Power of Introverts at 

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Legacy Code Rocks

Legacy Code Rocks explores the world of modernizing existing software applications.


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